happy clients
Travis brings a journalist’s well-honed skill of effective listening coupled with great instincts on how best to craft a message that resonates effectively with the desired audience. He’s always mindful of the big picture, of what’s needed tactically to support strategic objectives, and is all the things you’d expect of a former reporter – resourceful, persistent and tenacious, and consistently delivering on the desired deadline.
Joe Stewart, Chair, NC Alliance for Safe Transportation
Travis’ decades of reporting experience were tremendously valuable and impactful to helping our organization craft compelling, newsworthy content that appealed to our key consistencies as an organization. His strategic insight and vision helped us distill incredibly complex topics into powerful, effective narratives. For a deep understanding of the intersection between communications, PR, policy and politics, Travis is a go-to resource.
Matt Abele, Executive Director, NC Sustainable Energy Assoc.
Travis worked to understand our operation and our goals then provided sound advice and execution on a communication strategy we have developed together. He has provided invaluable insight into our messaging and works hard to make sure it’s fair, balanced and accurate.
Joanna Biliouris, General Manager, NC Rate Bureau
services
Everything I do starts with listening, so this is not an exhaustive list. We identify your goal, we talk about your audience and we keep both those things in mind at every step. I work on a monthly retainer and within your schedule.
communication strategy
It’s as straightforward and as flexible as it sounds. Earned media, social media, direct communication – together we refine your message and get it in front of decision makers.
crisis communications
I prefer helping clients avoid mistakes. But if something’s gone sideways there are ways to protect your brand and reputation. First you need to understand how things will play.
customer service testing
Also known as UX / user experience testing. I probe your web and public-facing presence to identify and remove any roadblocks for customers and constituents.
media training
Do you need to talk to a reporter? It’s sensible to be nervous. But you’ve got this, and I’ve got tips and tactics to make interviews a source of success instead of stress.
press releases
Don’t know what to say or who to tell? I’ve got 25 years experience deleting bad press releases, plus media connections in multiple states. I’ll help your release get noticed.
ideas & expression
Speeches, op-eds, communication plans, one-pagers, internal communications, press conferences, public relations stunts – tell me your goal and I’ll help you get there.
Travis Fain Communications 